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Great sales team, I was treated very
well and I'm real happy with bike. Top quality, martin showed
me all around and introduced me to all departments and employees, I
will tell all my mates. I will be back, same as
arnie.
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| Stratstone Harley-Davidson
Birmingham |
13 May
2013 |
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Have now had two dealings with
Stratstone and both have been brilliant other Harley dealers could
take a leaf out of your book service and communications is
excellent just need to be closer! 200 mile round trip worth it
though.
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| Stratstone Harley-Davidson
Wolverhampton |
3 May
2013 |
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All of the staff were friendly and helpful.I enjoyed every
minute that i was in the showroom.It makes you want to go back and
buy more! Great service, keep it up!
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| Stratstone Harley-Davidson
Stoke |
11 April
2013 |
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Dave and Dean were extremely friendly, organised everything for
me and it was just quality all round. I could not say that I have
dealt with a friendlier sales team.
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| Stratstone Harley-Davidson
Wolverhampton |
3 April
2013 |
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Excellent service provided by everyone at Stoke Harley,
thanks
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| Stratstone Harley-Davidson
Stoke |
23 March
2013 |
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Much nicer than other Harley
dealerships, as they made to feel welcome. I was under no
pressure and nothing was too much trouble to any of the staff from
front of store to parts and after sales. Thank you.
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| Stratstone Harley-Davidson
Stoke |
20 March
2013 |
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Sales executive and team are more than helpful in helping
me get a new Harley, highly recommended.
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| Stratstone Harley-Davidson
Wolverhampton |
15 March
2013 |
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Very helpful great service always took my phone calls, excellent
delivery service if you are a serious buyer they will give you a
deal. I was offered more for my bike else were but I felt the
package over all was far better.
The bike was priced well compared to the other Harleys I was
looking at but most importantly the Harley looked great when it
turned up, Stratstone Harley-Davidson gets 5 stars.
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| Stratstone Harley-Davidson
Stoke |
6 March
2013 |
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Mark was very good at giving me all the info I required about
the bike I wished to buy. He made the whole experience a very
enjoyable time.
I also liked the fact that I was allowed to take my time and visit
the site as many times as I liked. I would recommend the dealership
to any body wishing to buy a bike.
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| Stratstone Harley-Davidson
Birmingham |
4 March 2013 |
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I would like to pass on a huge thank you to Martin from the
Wolverhampton Harley branch. He has gone above and beyond the call
of duty. He was informative, professional and even dropped the bike
back to me in his own time. This man is an asset to your business.
Definitely a happy customer! Thank you Martin
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| Stratstone Harley-Davidson
Wolverhampton |
27
February 2013 |
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From the moment myself and my partner
walked into the showroom we were greeted in a warm and friendly
manner and with a genuine approach. The whole experience has been
faultless.
We have been kept informed and up to date
with every step of the buying process, communication has been
excellent. All of the staff have shown passion and interest and an
oustanding friendliness. Its been a pleasure and would strongly
recommend to anyone wishing to purchase a bike. A huge thank you to
all the staff.
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| Stratstone Harley-Davidson
Wolverhampton |
16
February 2013 |
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The staff were very helpful and
informative and I couldn't be more pleased with my
purchase.
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| Stratstone Harley-Davidson
Wolverhampton |
5 February 2013 |
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Great service from the moment I walked in
to the delivery of my bike. Mark the salesman was very helpful and
kept me well informed of the progress through to the purchase.
I liked Stratstone's pricing policy very fair, would I buy another
from your dealership: Yes I would.
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| Stratstone Harley-Davidson
Birmingham |
2 February 2013 |
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It was a pleasure to make a deal with
you. I strongly recommend seller David Price hi was very polite and
patient. Full professional.
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| Stratstone Harley-Davidson
Wolverhampton |
21
January 2013 |
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Buying the bike was a really positive
experience, all staff were very pleasant, especially Paul
Alcock.
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| Stratstone Harley-Davidson
Stoke |
12 January 2013
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I found all of the staff in Birmingham
friendly and helpful. They answered all of my questions quickly and
truthfully. They made me feel very welcome. I cannot find any fault
with the way my purchase was handled.
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| Stratstone Harley-Davidson
Birmingham |
10
January 2013 |
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Very courteous without being pushy. Always willing to explain or
answer questions.
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| Stratstone Harley-Davidson
Wolverhampton |
11
December 2012 |
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I will be collecting my bike in April
2013, as I am at present living in Australia. I enquired about this
bike as it is exactly what I am looking for, and was given help and
advice from Mark Ellis regarding my requirements.
I am more than happy with the deal, and
appreciate yourselves storing bike until my return. Thanks
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| Stratstone Harley-Davidson
Birmingham |
4
December 2012 |
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All the staff I dealt with were friendly,
helpful and professional. Parting with a large sum of money can be
traumatic and does not come easily but on this occasion it was a
pleasure.
The Fat Boy was really well prepared and
I could not be more pleased with it. The fact that I would deal
with Stratstone Harley again says it all. Thanks guys.
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| Stratstone Harley-Davidson
Stoke |
29
November 2012 |
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I've just brought my Dyna Street Glide very happy special
mention to tony and janis got all my parts and extras well
done.
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| Stratsone Harley-Davidson
Birmingham |
26 November 2012
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Excellent service, staff very helpful and
could not have done any more. One very satisfied customer.
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| Stratstone Harley-Davidson
Wolverhampton |
20 November 2012 |
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First rate service from Mick in
sales, also Tony in parts not very often you find some one
that knows all about the product.
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| Stratstone Harley-Davidson
Birmingham |
7
November 2012 |
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Buying my new Harley from Stratstone Wolverhampton was a
brilliant experience. The sales team were superb, especially Dean
Smitherman, nothing was any trouble at all I felt like I was
joining a new family after I was introduced to all the team.
I will definitely be buying another motorcycle from there. And
have already started to use the parts section buying bits for my
bike. I would highly recommend Stratstone Wolverhampton to anyone
thinking of buying a motorbike.
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| Stratstone Harley-Davidson
Wolverhampton |
2
November 2012 |
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Great service very pleased with the Fat
Bob. Ordered spare key set and owner’s manual without requesting as
there was only 1 key with the bike. Delivered on time by very
friendly driver. A pleasure to buy from your team. Many thanks.
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| Stratstone Harley-Davidson
Stoke |
18
October 2012 |
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Enjoyed my test ride and felt relaxed
with every one. The staff was friendly and made me feel at home,
plus no pressure sales pitch.
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| Stratstone Harley-Davidson
Birmingham |
17
October 2012 |
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Excellent quality of service so much so
it is well worth the 270 mile round trip to buy my next bike. I am
over the moon with my Fat Bob, so much so it's unlikely I will
want to change it, so it looks like I will have to buy a second
bike from you. When ready!
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| Stratstone Harley-Davidson
Wolverhampton |
13
October 2012 |
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Very helpful and a very good service.
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| Stratstone Harley-Davidson
Stoke |
5
October 2012 |
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Mick king was really good, the buying experience was great.
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| Stratstone
Harley-Davidson Birmingham |
27
September 2012 |
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I was really pleased with the deal I made
with Wayne from Stratstone Harley-Davidson. He was a great person
to deal with and explained the process very well so that everything
went smoothly. I would not hesitate recommending him and Stratstone
to anyone.
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| Stratstone Harley-Davidson
Birmingham |
20 September
2012 |
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The staff at Stratstone were all very
professional and made my transaction extremely smooth and hassle
free, at no time did I feel pressured to buy which was very
refreshing.
The bike was presented in first class
order, all in all the type of retail experience one would expect of
a company with the enviable reputation of Stratstone. Well
Done.
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| Stratstone Harley-Davidson
Stoke |
6
September 2012 |
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Dealer went above and beyond. Many thanks
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| Stratstone Harley-Davidson
Birmingham |
27
August 2012 |
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From our point of view, as customers, a good experience. The
staff we dealt with displayed a willingness to answer our questions
with grace and patience - which is something I guess we could all
do with seeing more of.
Every request was met with a minimum of fuss, exceptional
attention to detail - given that some of those details were fairly
exceptional. If "under promise and over deliver" was the maximum
here; then this team is a success story.
Thanks especially to Dean - who simply made the deal happen and
everyone at Wolverhampton H-D for giving us exactly what we wanted.
By the way, the bike is great and we will be back soon.
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| Stratstone Harley-Davidson
Wolverhampton |
20 August 2012 |
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All the staff at Stratstone H-D were
friendly and knowledgeable. As customers, we felt welcome and
confident to make enquiries. Either just browsing or potential
purchasers, we were not pressured and were given time and space to
have a good look around. We bought a great bike. Thank you all. We
look forward to seeing you again soon.
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Stratstone Harley-Davidson
Wolverhampton
|
18 August 2012
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I found the service I received at the
Harley Davidson shop excellent. They were all friendly, informative
and patient with me. Also the bike was delivered exactly when they
said it would be and I had a call from them the following day to
make sure that the delivery all went well and that I was happy with
everything.
So I will definitely continue to use
Stratstone and share my experience shopping with them with other
people I know.
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Stratstone Harley-Davidson Wolverhampton
|
6 August 2012
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Its the first time I have been to a Harley-Davidson dealership
and the staff were very knowledgable and helpful. I would
particularly like to thank Mike King for his help.
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| Stratstone Harley-Davidson
Birmingham |
26
July 2012 |
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My fourth bike from this dealership and every time has been a
pleasure. The whole team are friendly, knowledgeable and a delight
to deal with.
My Harley "Fat Bob" is great and nothing has been too much
trouble! So thank you all and keep up the good work!
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Stratstone Harley-Davidson Wolverhampton
|
16 July 2012
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Tim and Wayne were extremely friendly and
helpful, making the purchasing experience a good one, despite the
delay in sorting out the finance (it was a bank holiday, after
all!).
Tim rang us later in the week, as
promised, to find out how Julia was getting with her new bike.
Thanks guys - well done on a good job!
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Stratstone Harley-Davidson Wolverhampton
|
11 June 2012
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First class service from initial contact
with Stratstone - made contact on behalf of my husband who was
working away from home at the time; spoke to Tim - couldn't have
been more helpful, gave me all the info I needed ...right down to
telling me travel lodge accommodation for when we came down to
collect the bike - now that's what I call doing a bit extra!!
My husband contacted him a few days later
with several questions re bike we we're keen on and once again he
was spot on ... after doing all the "dealings" over the telephone,
we travelled down the 290 miles from our home and met with Tim and
a couple of the Stratstone guys - very welcoming and friendly!
A couple of days later Tim called to see
how we were getting on with our "new addition" - Stratstone,
Wolverhampton certainly provided a welcoming, friendly and
professional services but special credit goes to Tim for first
class service - we felt he got us the "best deal", didn't rush
us/no pressure at any time, and couldn't have been more helpful,
certainly a credit to Stratstone!! Many thanks and good
wishes!!
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| Stratstone Harley-Davidson
Wolverhampton |
9
June 2012 |
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I found the staff very friendly and
polite and the shop was very easy to find and safe to get into. The
goods on display were very well laid out and tidy, tea was also
welcomed after a long journey. Many thanks.
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| Stratstone Harley-Davidson
Birmingham |
5
June 2012 |
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All the staff at Stratstone Harley-Davidson Stoke were
extremely friendly and helpful. Paul Alcock the guy who actually
dealt with me from start to finish was very professional and
helpful throughout.
I would definitely recommend Stratstone Harley-Davidson
Stoke to anyone thinking of buying a Harley.
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| Stratstone Harley-Davidson
Stoke |
3
June 2012 |
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Very helpful, friendly and made it a pleasure to get the bike.
Very easy going and no pressure or hard sell on trying to upsell
anything. Everything was clearly explained and left to make own
decision. very happy. Big thanks to Dean and Richard
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| Stratstone Harley-Davidson
Wolverhampton |
26
May 2012 |
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Overall I was very pleased with the service provided by all the
staff I dealt with, I consider that I received a quality
professional service from knowledgable staff. Based on my
experience I will definitely return to Birmingham HD when i'm
looking for my next bike.
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| Stratstone Harley-Davidson
Birmingham |
23
May 2012 |
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I only made a general enquiry with Mick and came away with
a Dynaglide!
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| Stratstone Harley-Davidson
Birmingham |
5
May 2012 |
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Tim Scott and his colleagues were helpful, polite, and were
not pushy. I had no problems with the test rides on two bikes.
They kept me informed of the progress on delivery, explained all
the options and worked with me to conclude the purchase.
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| Stratstone Harley-Davidson
Wolverhampton |
29
April 2012 |
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I called at your Hanley branch last Saturday to look at
sportsters and was greeted by a chap named Paul Alcock after a chat
I was shown a custom bike which suited my style and a deal was
agreed in principle. I was offered a go and think about it and a
hold was put on the bike. After deliberation and work commitments I
had to inform him that at this time this was not for me.
I should just like to say that Paul went out of his way to make
sure this was the right one for me. It was refreshing to deal with
a biker who knows bikes and not just a salesman with the normal
Harley dealers’ mentality and attitude. This chap is an asset to
your company and his knowledge and enthusiasm should be noted. I
shall definitely recommend this dealership to others (tell them to
ask for Paul) Thanks.
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| Stratstone Harley-Davidson
Stoke |
7
April 2012 |
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Great service, Dean is great at making you feel relaxed nothing
was too much trouble with a no pressure attitude. This is a company
that wants customers to enjoy the experience and come back
happy.
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Stratstone Harley-Davidson
Wolverhampton
|
6
April 2012 |
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Really happy with the service provided, helpful and informed
staff made buying a real pleasure.
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Stratstone Harley-Davidson Birmingham
|
20 March 2012
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As a first time Harley buyer, I was impressed in general with
the experience at your dealership. I do however have to say I was
particularly impressed with the sales person Barrie Mclean who went
out of his way to make my first time (and not my last) an enjoyable
one.
Congratulations to all the staff at your Birmingham
dealership.
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Stratstone Harley-Davidson Birmingham
|
20 March 2012
|
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I have recently bought my first Harley-Davidson sportster from
Wolverhampton HD, I travelled down from Aberdeen for the bike and
the service I received was second to none. The staff made me feel
welcome and treated me like a friend rather than just a
customer!
I would 100% recommend the company for return business! Thanks
very much to all the staff, keep up the good work!!
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Stratstone Harley-Davidson Wolverhampton
|
14 March 2012
|
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Very helpful no issues and love my bike. Thank you.
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Stratstone Harley-Davidson Birmingham
|
29 February 2012
|
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I will be a regular visitor to Stratstone. All the staff are
very well informed and helpful. It has been a great experience
buying my first Harley and I have been made to feel part of
something very special. Many thanks to the team.
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Stratstone Harley-Davidson Birmingham
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26 February 2012
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I have nothing but praise for all of the staff at Stratstone HD
Wolverhampton. I had visited a Ducati dealership and a
multi-franchise dealer previously, at HD Wolverhampton the whole
atmosphere and genuine helpfulness of all of the staff was
immediately on a much higher level.
From the main salesman I dealt with, Tim to all of the other
sales staff (I also purchased items from the apparel section) I was
treated extremely well.
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Stratstone Harley-Davidson Wolverhampton
|
13 February
2012
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