This was an outstanding service - great customer interface and smooth transaction in spite of the distance - Many thanks and I will highly recommend Stratstone Triumph.

 Very helpful and friendly staff. Real "biker people".

I have recently brought a brand new Triumph Tiger Sport from Stratstone Triumph, Leicester and I can definitely say that experience was outstanding from the first moment I walked into the dealership to the point I collected the bike!

I would like to say a special thank you to Richard Bowring, who was fantastic, not over powering at any point, very knowledgeable and made the whole process of buying a bike great. I was made to feel like a friend from the first point of contact and kept informed of progress of my new bike on a regular basis.

In fact I can't say a bad word about anyone or any thing during the purchase and I'm positive that my next bike, will be handled through Triumph Leicester.

The only thing I can say is OUTSTANDING, THANK YOU.

Staff were helpful, all information was given clearly and transparently with nothing hidden. Bike is fantastic.

Richard is a polite knowledgeable salesman. Was made to feel very welcome . The transactions went through smoothly. Hoping for a long term relationship with Stratstone and Triumph.

All of the staff were excellent and it made the process of purchasing my new motorcycle a pleasure. Also following a minor mishap the staff on the spares desk were excellent.

Overall very good to do business with stratstone triumph, the salesman was friendly and helpful and guided me through every detail. After purchasing the bike a follow up call to see if all was ok was made by the salesman (Julian Baggott) which I think was a nice added touch.

Thanks again to Statstone.

Excellent service, Richard the sales rep was very helpful very efficient after walking in around dinner time he had the bike ready for me to ride away that same day. He even gave me a courtesy call a few days later to make sure everything was okay. I appreciate everything that he did.

This is my fourth Speed Triple and without a doubt the best purchasing experience to date. Jules at Wolverhampton was 100% when listening to what I wanted when discussing the model he explained fully the offers and deals that came with the bike.

Jules took the time to inform me of all other options regarding servicing warrantee etc fully. I was allowed time to consider and choose which suited me and decide on the extras I wanted fitting from previous speed triples.

I now have a bike I am very happy with and a dealership I have confidence in to look after my machine and will be looking at upgrading my riding gear there as well.

Thanks for all the help its been a good experience impressed.

I am a proud owner of a new Tiger, the service I received from all the staff at Stratstone Triumph Wolverhampton was first class. Your sales adviser Steve Hadley made me feel very comfortable from the start of negotiations a very nice gent who replied to any enquiries promptly and effectively.

The delivery staff also were very pleasant polite in pick up and drop off. I would like to thank everybody involved who made my transaction a good experience all round.

Staff at Stratsone Triumph Wolverhampton are second to non. Knowledgable, friendly and welcoming. I will be returning when the time comes to change my bike.

It's the first time that I have purchased a motorcycle from Stratstone Triumph and I was very impressed with the service I received. Steve Handley was fantastic, when I came into view the bike on the Saturday Steve introduced himself and stayed with me for the duration of the time I was in the shop.  He helped me with information and different options for purchasing the bike. When I returned on the Tuesday after leaving a deposit he introduced me to Richard who also was very helpful on the finance side of things which gave me reassurance that I was buying from the right place.

As I have always brought my Triumph's from another local dealer you are pretty confident you get the right deal and best deal you can and after visiting your dealership in Wolverhampton.  I feel I have and will return again, so thank you very much to Steve Richard and the rest of the staff in making my deal go so smoothly.

A very friendly service provided by all of the staff I came into contact with.

The staff at Stratstone were very knowledgeable and helpful I had no problems with the transaction at all thank you.

Guys were all very informative and helpful, bike was delivered as promised.

All the staff that dealt with me was extremely helpful & friendly. To be honest it was the best bike buying process I've experienced - so thank you for that.

Good friendly service. Would deal again if same good deal is done.

Julian at Stratstone Wolverhampton, was extremely helpful and gave excellent customer service, when I recently purchased by GSR 750.

Jon was very helpful and answered any questions I had straight away.

My thoughts for on your dealership are; nice friendly people , bikes are at a good price and all be it you are mile's away I would definitely consider buying another bike of you if I was looking for another one in the future. Phoning me 1 week after I bought my bike to see how I am getting on with it was a nice touch.

Thanks

Absolutely first class service, very helpful, friendly, reliable and professional. The motorcycle that I purchased is excellent quality.

I am delighted with every aspect of this purchase and the way it was dealt with. Many thanks, I will recommend Stratstone to all of my friends and relations.

I travelled 55 mile from derby to Stratstone (Wolverhampton) on a cold damp foggy day in November to meet Jules to part exchange my 125 I'd not long passed my test, the first thing he offered was a welcoming hot coffee, boy was it cold that day.

The exchange went nice and easy, explaining all the extra options available along the way, then a quick tour around my new purchase (controls and such like) back inside for another coffee and a bit of a chat about all things bike, then with a handshake and a goodbye he saw me off the premises with my new motorcycle (and a super-sized grin on my face of course).

It's not very often I buy from a shop in person I normally buy online, but this is one time I was glad I took the time to go in person, as the experience was above and beyond anything I was expecting.

The first time I met Jules It felt like I'd known him for ages, we got on really well and if I ever need/want another bike this is the first place I'll be looking.

Thanks for a great buying experience

The service I received from you when I bought my BONNEVILLE was excellent. All the staff I dealt with were very helpful and pleasant.

If I lived nearer to Leicester I would definitely use your dealership for future servicing and accessories.

Stratstone Triumph Leicester

Superb service from the team, as always, many thanks.

Very friendly and courteous. Both myself and my wife were well looked after. Everybody we met was very knowledgeable, and went out their way to help us come to the right decision on the right Triumph. Great place and will drop in regularly.

I had to travel 60 miles to purchase my Xc800 from Triumph Wolverhampton so much of the purchase was actually handled on the phone. That all went very smoothly. I travelled down on the train on Sat morning to pick the bike up.

I have to say the service I have had has been outstanding. Barry (sales) was extremely helpful and introduced me to the rest of the team. I have also bought a service plan as I thought you guys deserved my on-going custom.

The bike is fantastic and already looking forward to having to ride down for the first service. Well done. I would have no hesitation to recommend you to my colleagues.

Outstanding service, price & delivery.

Stratstone Triumph Wolverhampton

Good friendly knowledgeable service, going to any length with the customer.... will recommend to others.

I feel my experience once again has been a very good one, I have recently bought a brand new car through Stratstone Mini Derby, so I did not expect any less of a positive experience from Stratstone Triumph at Leicester, and I was not disappointed either, It far exceeded my expectations.

The first point of call was a sales chap called Jon, right from the start he was very professional, and with a very warm and friendly attitude, he has bent over backwards to ensure I had the deal I was after, and got me back on another brand new Triumph after 10yrs of being away from bikes.

I was then on collection, introduced to all the other team members whom would looking after me in the future, all of which were a very happy team and look forward to dealing with them.

The dealership itself, is very light and well laid out and accessible, I also like, which I have not experienced before, is a motorcycle culture, this is explained by the Dealership aiming to be like the old "CAFE" type experience, right from the tea van outside, and bikers dropping in for a tea/coffee and a chat. This also included the dealer principle, whom was keen on getting me on rides out with the Rat club, and social side of Triumph ownership, which again when the better weather comes I will be going out with them.

Thank you again Stratstone, for another very enjoyable buying experience.

Hospitality was excellent and was much appreciated after driving 229 miles to pick up the bike. After service courtesy call was a good gesture from Jules.

The whole experience was very pleasant and easy. The staff where incredibly helpful and informative, especially Jules and pietro. Really pleased

No complaints at all...very pleased with the bike & level of service. Thank you.

It has been a very pleasurable experience dealing with Stratstone representative right from the very first phone call I made. Personable, enthusiastic and very efficient but without any of the downside behaviours overall good transaction. Focussed on satisfying the customer.

After a slow drive down from West Yorkshire, we were welcomed by the staff at Stratstone Triumph, who looked after us and created a great day out and a great adventure. Thank you to all!

Very helpful and very reasonably priced too! They (so far) seem to have sold me an absolute gem of a bike. I would definitely buy a bike from Stratstone again. Thank you!

I would just like to say that in all the years I have been buying motor bikes from different dealers this has been the best experience to date.

I am always greeted with the upmost respect and nothing is to much trouble, all the staff are very knowledgable and only to willing to give advise I always feel very welcome, I could go on and on but the one word that sums up my experience is OUTSTANDING, keep up the good work it has been a pleasure.

The quality of service I received from Jon and the team at Leicester Triumph was Outstanding. Thank you.

Having visited the dealer just to browse, I was really impressed with the level of customer service.

I had been considering changing my bike, they were very helpful in looking at the various options, thereby enabling me to simplify the whole process, and take delivery of my new bike complete with my options on 1 September.

All details were processed accurately, everything explained carefully to me, really good customer service. 

I dealt with Julian Baggott and Pietro Ciancimino, they were far more helpful than other bike dealerships I have dealt with, they introduced me to all the staff, explaining who I would deal with going forward for example Alan in Service etc.

Top marks to John who was not at all pushy to buy the Triumph and was very helpful throughout the process, also phoning me afterwards to see how I liked the bike.

Outstanding performance by all the staff.

Barry was very helpful and friendly, as was Pietro. The bike was ready and waiting for me and all the paperwork was ready to go. I hadn't seen the bike beforehand and it was even cleaner/ better kept than I expected. Great service.

Will definitely consider going back for my next bike.

Stratstone Triumph Wolverhampton

Every aspect of the purchase experience was fantastic. Unusually (I guess) it was all handled by phone, text and email. Michael was exceptionally quick to respond to any queries. 

The bike was delivered on the day/time promised. The bike was polished to within an inch of its life.  Phil, who delivered the bike, was friendly, helpful and an outstanding ambassador for the company.

Stratstone Triumph Wolverhampton

Sale went really smoothly and the bike I purchased was a very competitive price. I couldn't ask anymore of John, he made everything very simple and clear in terms of my options and communicated well with regard to arranging final payment and collection of the bike.

Excellent customer service from him overall

Once again I received a great service from the team at Stratstone Triumph, big thank you to Julian Baggott for the handover and a big thank you to Andy in service for the sales pitch that led to the sale.

Jon was a great salesman although he didn't try to hard sell me anything which I appreciated. Very efficient, the bike was ready when he said. I will use Stratstone again and recommend to friends.

Stratstone Triumph Leicester

Outstanding service and very processional approach from Jon your salesman.

Stratstone Triumph Leicester

outstanding, will share experience with friends and colleagues.

Stratstone Triumph Wolverhampton

First class sales, aftersales and general staff, very happy with the deal and the bike.

Very friendly, excellent service. Outstanding knowledge about the product. Very pleased thank you.

I found the Thunderbird Storm via Ebay and Auto Trader so you market your products very well. I was unable to travel to Leicester, but had a very easy and trouble free experience purchasing remotely by phone.

Jon Batterham was outstanding throughout the whole process, which included organising the paperwork to be signed via my local Stratstone dealership and ensuring that the bike was delivered in time for an important event. I have not been disappointed with my purchase and would be more than happy to do business with Stratstone again. Thanks

At the time of my visit, Triumph was one of three bike options I was considering. The quality of the Leicester facility combined with staff that clearly supports the brand convinced me that Triumph was the bike to select.

My decision was vindicated by a level of service from Emma Norris and Martin Freeman of which Stratstone can be proud. Having purchased additional gear and arranged a service plan, I can say that this dedication appears to be shared by every member of the team.

Excellent friendly service from very knowledgable staff. From a very happy Triumph owner!

Absolutely top notch service and pleased once again, I rode 84 miles from Wakefield avoiding York and conisborough to purchase the bike in Leicester. Role on the Explorer XC.

Staff were very knowledgeable, approachable and understanding. All requirements met and expectations surpassed.

I have purchased three bikes in the last 6 months from Stratstone dealerships (2 Harleys and 1 Triumph)and the Triumph dealership in Wolverhampton has the nicest "feel" with very accommodating staff who always put their customers first.

Staff and sales people were all well informed and very helpful, couldn't fault them at all.

I recently purchased a used tiger 800 XC from Stratstone in Leicester, the salesman John was incredibly helpful in all our dealings. From initial enquiries over the phone to organising delivery of the bike for me, he couldn't have done more. What a difference from my local dealer, I look forward to buying my next bike from John.

Very well looked after before and during my visit. Emma followed up with an e-mail and phone call. Happy with the bike - thanks!

Outstanding help from the sales team, and the clothing team. Made the purchase of my bike stress free and thoroughly enjoyable.